The Italian Perspective – Spa trends 2018
The Italian Perspective - Spa trends 2018
Saturday, 17 March 2018 2:00 - 5:00 p.m.
Concept & design: Biophilia and Biophilic Design involve the whole spa, from location to materials, from treatments to beauty products, from vision to hearing
Technology and Staff: how IT and robotics will substitute the SPA staff
Professional Update: the new professional figures who take part in the workshops dedicated to spa management
Anna Rita DI GIACOMO
Mandarin Oriental Hotel Milan
Gabriele DALLA BONA
Opera Armida Barelli
Andrea ZANINI VALLIN
Anna Rita DI GIACOMO, SPA Director Mandarin Oriental Hotel Milan
Anna Rita Di Giacomo began her professional career in tourism, coordinating prestigious events for national and international clients, before taking charge of communication strategies and promotion for leading Italian businesses.
The wellness world became her passion and lifestyle choice after she discovered the sector by chance though consultancy work for a major wellness centre start-up project. She went on to coordinate some of the centres herself. After that she began a long partnership with Terme di Saturnia, where she learnt new management techniques and focused her professional expertise on the wellness world, gaining a wide range of valuable experience. She worked as a spa consultant, customer support supervisor and spa operations supervisor before becoming spa manager. She was recruited by Mandarin Oriental for their new hotel in Milan and is currently spa director there, overseeing all the operational, managerial and customer care aspects of the business.
Gabriele DALLA BONA, Director, Opera Armida Barelli
Teacher at Opera Armida Barelli since 1998, became coordinator in chief of the Alta Formazione professionale course in 2011.
Sandro BARONTI, SPA Consultant
Sandro Baronti is a business strategic consultant specialized in the SPA, Wellness and Thermalism fields. His activity in these business areas began in the second half of the Nineties.
After starting his career in the hotel business, from a basic job to the management, in 1996 he seized the opportunity to enter the SPA world. In the beginning he held the office of staff manager, later on of bath manager and finally of general manager of the group.
In the latter role he managed the SPA / Wellness area at STB Group (Fonteverde, Grotta Giusti, Bagni di Pisa) until November 2007.
In 2008 he started a profession as freelance consultant and created the "Spa Is Wonderful" brand. This enabled him to cooperate with various companies such as Terme di Fiuggi, Grand Hotel Palazzo Arzaga, Villa Undulna & Terme della Versilia, Culti Day Spa Milano, Grand Hotel Terme in Castrocaro, Grand Hotel Montecatini Palace, Egoist SPA in Principe Forte dei Marmi, and Terme di Sassetta.
At present he cooperates as business strategic consultant with Augustus Resort Forte dei Marmi, Grand Hotel Portovenere, Amadeus Hotel Bologna and Alberghi & Terme di Riolo.
In the training field, his modules "SPA Management" and "SPA Revenue" are included in the masters in Hotel Management at "La Sapienza" in Rome, "Federico II" in Naples, the University of Pisa and in the training programs of Rimini and Bologna Superior Institutes of Tourism, and within the Advanced Training course for "Superior Technician in Wellness Center management" at Opera Armida Barelli in Rovereto.
Andrea ZANINI VALLIN, Editor-in-chief, Wellness Design
Owner of Wellness Design the first (2000) and only Italian and European magazine about Design and Management of SPAS, Wellness Centers and Hotels. Since 2005 organizes courses about Design of SPAS and Wellness Centers for Architects and Designers. Since 2010 Wellness Design every year publishes the “Guide Lines about Design of SPAS and Wellness Centers”. Since 2013 every month Wellness Design realizes the online newsletter “WD News”.