Official updates

 

Milan, 18 March 2020

BolognaFiere Cosmoprof spa informs you that we have been needed to further defer the Cosmoprof Worldwide Bologna exhibition to the days of 3 - 7 September 2020. We have collected the following information to help you reschedule your visit.

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Cosmoprof informs you that any admission ticket for Cosmoprof Worldwide Bologna displaying the dates 12-16 March, will still be valid to access the Cosmoprof Worldwide Bologna event on 3-7 September 2020 with no additional cost or requirements.

Moreover, are considered as still valid all the types of codes - such as personal discount codes, complimentary or activation codes- that you might have received through printed material or digital communication featuring the 12-16 March dates. These codes can be used to obtain tickets for the new dates of September, provided that they are activated through the www.cosmoprof.com website. Any deadline printed on promotional material will be waived, and as a consequence there will be no time restrictions to activate these type of codes.

We are working to restore the online ticketing service as soon as possible.

Should you be unable to attend Cosmoprof Worldwide Bologna on the new dates (3-7 September 2020), you may request a refund for the admission tickets provided that the tickets were purchased no later than 24 February 2020 and belong to the following categories:
 
  • E-TICKET purchased on our website www.cosmoprof.com by business professionals registered online ([email protected] Ticket).
    You can request the refund directly from your reserved area by 17 May 2020. LOG IN

  • TICKETS FOR PROFESSIONAL SCHOOLS purchased on our website www.cosmoprof.com by accredited and registered professional schools. You can request the refund directly from your reserved area by 30 May 2020. LOG IN

    PLEASE NOTE: if you have already received your paper tickets by ordinary mail, you have to return them to the Organizer. Please, enter your reserved area to request the refund and get more information about tickets return procedure.
  • ENTRANCE TICKETS purchased by the exhibiting companies/Cosmoprof partners through the Organizer. You can request the refund by 17 May 2020. Please contact your salesperson.

    PLEASE NOTE: in order to request the refund, it is necessary to return the paper tickets you have already received by ordinary mail. 

PLEASE NOTE: If you did not purchase your ticket directly from one of the above mentioned providers, but you received it from professional schools, exhibitors or Cosmoprof Worldwide Bologna partners, you are not eligible to request refund. Please contact the operators who provided you with tickets. 

If you purchased a ticket for one or more sessions of Cosmotalks, featuring the March dates, we confirm that these tickets are still valid also for the September dates.

Should you be unable to attend the Cosmotalks sessions on the new dates (3-7 September 2020), you may request a refund. You will receive at the email address used during the ticket purchase all the devoted instruction and information.

Here is the information we have collected to help you manage any travel arrangements already booked for Cosmoprof.

TRENITALIA: travellers can obtain a full refund for journey cancellation on tickets that have been purchased regardless of the fare, by submitting a request within the time period indicated in the relevant national provisions for journeys scheduled in order to take part in school trips, competitions, demonstrations, events or meetings that have been cancelled, postponed or suspended according to the provisions issued. Find more information HERE.

ITALO TRENO: for journeys from/to Lombardia, Veneto and Emilia Romagna regions, tickets are refundable only if booked by March 2nd 2020 included; for any other italian destinations, tickets are refundable if booked until 9 march 2020 included. The refund application can be made by calling +39 060708 or by sending an email to [email protected] paying attention to write in the object only the PNR (ticket code). Find more information HERE.

FLIGHTS: please contact your airline directly for information about managing any tickets purchased.

Lufthansa Group airlines offer flexible and free rebooking options for existing and future bookings through March 31, 2020. For all the info click HERE

Qatar Airways grants flexibility to change travels plans if you have already booked or planning to book for travel up to 30 June 2020. Discover more HERE

Here below is a list of hotels that have guaranteed that reservations can be moved to September at no cost. This list is being updated. 

  • AC HOTEL (Bo)
  • ALLA ROCCA in Bazzano (Bo) 
  • AL CAPPELLO ROSSO (Bo)
  • ART HOTEL COMMERCIANTI (Bo)
  • BEST WESTERN CITY (Bo)
  • BEST WESTERN PLUS TOWER (Bo)
  • CAMPLUS LIVING BONONIA (Bo)
  • FALCO D’ORO in Tolè (Bo)
  • FLYON (Bo)
  • GREEN PARK HOTEL in Quarto Inferiore Bologna
  • HOTEL FIERA (Bo)
  • MICHELINO BOLOGNA FIERA (Bo)
  • I PORTICI (Bo)
  • INTERNAZIONALE (Bo)
  • LIVING PLACE in Villanova di Castenaso (Bo)
  • MARCONI in Bentivoglio (Bo)
  • MERCURE BOLOGNA CENTRO (Bo)
  • NH VILLANOVA in Villanova di Castenaso (Bo)
  • NOVOTEL BOLOGNA FIERE (Bo)
  • RAMADA ENCORE BOLOGNA FIERE (Bo)
  • ROYAL HOTEL CARLTON (Bo)
  • UNAHOTELS BOLOGNA SAN VITALE (Bo) 

Airbnb grants refund or cancellation for reservations that meet specific requirements. Discover more HERE

Booking.com has activated a dedicated service to which requests can be sent. Please forward, preferably by e-mail, specifying the booking number in the subject line:

E-mail: [email protected];
Help Center: https://secure.booking.com/content/cs.it.html;
Tel. +39 02 233 31 342

March 12, 2020 - The 53rd edition of Cosmoprof Worldwide Bologna has been rescheduled for September: it will be held in Bologna from 3 to 7 September 2020 – with COSMOPACK and COSMO|PERFUMERY & COSMETICS from Thursday 3rd to Sunday 6th and COSMO|HAIR NAIL & BEAUTY SALON from Friday 4th to Monday 7th. Read more>

 

 

 

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