Faq

Frequently Asked Questions

To reset your password please click HERE and select “RESET PASSWORD”. Type the email address you have used for your registration, and we will send you the instructions to reset it.

Probably you have already used the email during a previous registration on our website.
In case you have forgotten your password, you can consult the previous question, recover it, and log in with the credentials already registered. If the email is not accepted anyway, it is necessary to register again with a different e-mail address.

You can ask for another activation email by clicking HERE and selecting “SEND AGAIN ACTIVATION MAIL”.

We also suggest checking if by any chance the activation email is in your spam inbox.

No, it is not possible: in order to complete the registration and then be able to purchase your ticket, each user must register with his/her email address.

If more employees working for the same company/beauty center register on our website, each one will enter his/her email address and repeat the requested information about the company/beauty center. 

Once registered, it is no longer possible to change your email address.

If you need to use a different email address, it will be necessary to register again with the email address of your choice.

Cosmoprof Worldwide Bologna is held in Bologna at BolognaFiere exhibition center in the following dates:

MARCH 16-18, 2023
COSMOPACK
COSMO PERFUMERY & COSMETICS  

MARCH 17-20, 2023
COSMO HAIR & NAIL & BEAUTY SALON

For visitors: from 9:30 a.m. to 6:30 p.m.  
For exhibitors: from 8:30 a.m. to 6:30 p.m.

The main address is: BolognaFiere, Piazza della Costituzione 5, Bologna (Italy).

To learn more about how to get to the exhibition center, please visit the dedicated page at this link.

The main entrance is in Piazza della Costituzione 5, Bologna (Italy).

Here are the recommended entrances for each sector of Cosmoprof Worldwide Bologna:


COSMOPACK and COSMO PERFUMERY&COSMETICS (MARCH 16-18, 2023)

Recommended entrances: 

- COSTITUZIONE (Piazza della Costituzione 5, Bologna, Italy)
- NORD (Rotonda Dante Canè, Bologna, Italy)
- CALZONI (Via Alfredo Calzoni 16, Bologna, Italy)


COSMO HAIR&NAIL&BEAUTY SALON (MARCH 17-20, 2023)

Recommended entrances:

- COSTITUZIONE (Piazza della Costituzione 5, Bologna, Italy)
- NORD (Rotonda Dante Canè, Bologna, Italy)
- MICHELINO (Rotonda Lavoratori Licenziati per Rappresaglia, Bologna, Italy)
- MORO (Via Aldo Moro 20, Bologna, Italy)


View Google Maps

The map of Cosmoprof Worldwide Bologna 2023 is available at this link.

The parking lots for visitors are close to the exhibition entrances. 

- Michelino Entrance: Multipiano Michelino Parking Lot

- Nord Entrance: Multipiano Michelino Parking Lot

- Calzoni and Costituzione Entrances: Multipiano Calzoni - P2 Parking Lot

- Costituzione Entrance: Costituzione Parking Lot

The daily cost is €20.

Download the parking lots map

PARKING FOR BUSES

Buses must park at the "Parco Nord" parking lot, via Stalingrado 81. The daily cost is €25.00.

Free TPER shuttles buses will connect the "Parco Nord" parking lot to the fairground, with a frequency around 3 to 4 minutes.

Individuals with reduced mobility can follow these directions to reach BolognaFiere:

By car
Ring road Exit 8– There are reserved parking lots at the entrances of Via Michelino and Piazza Costituzione.

Wheelchair-accessible taxes are available by contacting COTABO at least 24 hours in advance, click here.

Radio Taxi Service:
Tel. 051-372727 (24 hours a day)
Tel. 051.374300 – 8 a.m. to 5 p.m. (weekdays only).

Taxi reservation service: 
Tel. 051-374300 - 8 a.m. to 5 p.m. (weekdays only).

At the exhibition:
Manual push wheelchairs for individuals with mobility impairment are available at the trade show entrances. Accessibility is granted throughout the exhibition center. More information can be found HERE.

Cosmoprof is an event reserved to beauty professionals who work in the cosmetics and beauty industry.  The nature of the exhibition is business oriented and there are no days dedicated to non-professional visitors.

To purchase your entrance ticket, you need to register on this website and then click on VISITOR LOGIN to access your reserved area.

Each registered user can purchase only 1 ticket.

PLEASE NOTE: tickets are available ONLINE ONLY. It will not be possible to purchase your ticket at the exhibition, because there will be no ticket counters. For this reason, visitors will need to get their tickets online prior to arrival at the event.

For more information about ticketing click HERE

The entrance ticket allows access to: Cosmopack, Cosmo Perfumery & Cosmetics, Cosmo Hair & Nail & Beauty Salon and On Hair.

No, purchased tickets are not refundable and cannot be modified.

All the tickets are nominal and not exchangeable, since they contain the data used for submitting your registration.

For information and support to purchase your ticket, please contact:

Vivaticket Help Desk:
Tel.: + 39 041 2719009
Monday to Saturday from 8.30 am to 7.00 pm CET.
E-mail:  [email protected]


If you need assistance or information about the online registration on this website, please contact us at [email protected].

Professional schools that receive the accreditation to attend Cosmoprof, can benefit from discounted entrance tickets.

Please visit the page dedicated to PROFESSIONAL SCHOOLS to receive detailed information on how to apply for your accreditation.

The requests of accreditation will be accepted only ONLINE within MARCH 6, 2023.

 

Professional schools that have not submitted the request of accreditation online, will have to pay the entrance ticket AT FULL PRICE RATE for each student and teacher.

Beauty professionals with disabilities can purchase a discounted ticket on site by providing one of the following documents:

• DISABILITY CERTIFICATE together with IDENTITY CARD

• WAR DISABLED CARD together with IDENTITY CARD

• PARKING CARD FOR PEOPLE WITH DISABILITIES together with IDENTITY CARD

These tickets are not available online but it will be possible to purchase them only at the dedicated ticket office at Costituzione entrance, by showing one of the certificates mentioned above.

In addition, if the visitor with disabilities needs an accompanying person, the latter will receive a free entrance ticket valid for one day: the accompanying person must be at least 18 years old and must be able to provide assistance during the visit (travel, guide or assistance in case of evacuation). The accompanying person and the beauty operator with disabilities must be both present on site to receive the tickets

For further information, please contact us at [email protected].

Journalists will have to REGISTER/LOGIN in order to apply for accreditation in their reserved area.

Our Press Office will examine the accreditation requests, which can be sent within March 20, 2023.

Beauty influencers will have to REGISTER/LOGIN in order to apply for accreditation in their reserved area. 

The office in charge will examine the accreditation requests, which can be sent within March 20, 2023.

Given the business nature of the exhibition, we advise against bringing children during the event.

Children can enter the exhibition only if accompanied by a parent or guardian, who must fill in a form for the child and can purchase a CHILD FARE TICKET (0-13 years old) at the price of €15 - valid for 1 day/1 entrance - available exclusively on site at the dedicated ticket office placed in Costituzione entrance. The child and the adult must be both present on site to receive the ticket. The parent or guardian accompanying the child must have already a valid ticket to enter the exhibition.

For more information, please contact us at [email protected]

 

The discount codes allow to buy a ticket at a discounted rate EXCLUSIVELY ONLINE. For more information CLICK HERE.

 You need to register and log in to your reserved area to activate your discount code inside the section TICKETING.

 

To discover the product categories present at the show, please visit the pages of each salon: Cosmopack, Cosmo Perfumery & Cosmetics and Cosmo Hair & Nail & Beauty Salon.

To search for companies, brands or products, look up our EXHIBITOR LIST.

You can find the 2023 exhibitors directory here.

Selling or buying products at the show is not allowed, with the exception of the Cash&Carry area in Hall 36CC and Hall 36 - Nails.

Cash&Carry is addressed to beauty professionals only.

The parking lots for visitors are close to the exhibition entrances. 

- Michelino Entrance: Multipiano Michelino Parking Lot

- Nord Entrance: Multipiano Michelino Parking Lot

- Calzoni and Costituzione Entrances: Multipiano Calzoni - P2 Parking Lot

- Costituzione Entrance: Costituzione Parking Lot

The daily cost is €20.

Download the parking lots map

PARKING FOR BUSES

Buses must park at the "Parco Nord" parking lot, via Stalingrado 81. The daily cost is €25.00.

Free TPER shuttles buses will connect the "Parco Nord" parking lot to the fairground, with a frequency around 3 to 4 minutes.

From March 16 to March 20, Cosmoprof provides free shuttle buses that run these routes:

SHUTTLES FROM THE TRAIN STATION TO THE FAIRGROUND
Leaving from Bologna Central Station (exit Via Carracci) and arriving at Piazza Costituzione (Fairground).
 
Shuttle bus scheduled departures:
08.00 am to 11.00 am, departure every 10 minutes.
 
SHUTTLES FROM THE FAIRGROUND TO THE TRAIN STATION/CENTER OF BOLOGNA
Departures from Piazza Costituzione (Fairground) with an intermediate stop at the Central Train Station and arrival at the center of Bologna.
 
Shuttle bus scheduled departures (PM):
5.50 / 6.00 / 6.10 / 6.20 / 6.30 / 6.40 / 6.50 / 7.00
 
Bus stops:
Piazza Costituzione (Fair) - Piazza XX Settembre (Train station) - Via dei Mille - Via Marconi - Via Riva Reno/ via San Felice - Via Nazario Sauro (city center)

 

BOLOGNA WELCOME is the travel agency collaborating with Cosmoprof to offer special room rates for your stay in Bologna.

All offers and details are visible on the tourism portal: www.bolognawelcome.com

Contacts:

Bologna Welcome Srl
Piazza Nettuno n. 1, 40124 Bologna
Tel.: +39.051.6583148- 147 - 143
Email: [email protected]

Info Point, left luggage, travel agency, snack bars, self-service restaurant, à-la-carte restaurant, newspapers and cigarettes, first aid, pharmacy, ITA office, banks and ATMS, insurance, post office.

Yes. The wardrobe and left-luggage service is available at the following entrances: Costituzione, Nord and Michelino

The price per item/suitcase is €4.

Dogs are allowed to enter the exhibition only if they are on a leash and are fitted with a muzzle or with a special carrier. These limitations do not apply for dogs trained to assist people with disabilities.

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COSMOPROF WORLDWIDE BOLOGNA - Made by BolognaFiere Cosmoprof S.p.a. - Registered office: Via Maserati 16, 40128 Bologna (Italy) - R.E.A. 1766978
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